My Delivery
As the Official Liverpool FC Store - Middle East, we aim to deliver a seamless and satisfying shopping experience for all Reds fans across the Middle East. Please review our updated delivery terms below for everything you need to know about receiving your order.
Delivery & Shipping Information
|
Location |
Delivery Type |
Order Cut-off Time |
Cost |
|
UAE - All Emirates |
Next Day Delivery |
Before 4 PM |
Free for orders above AED 300 |
|
Dubai (City Limits Only) |
Express Same Day Delivery (within 5 hours) (Mon - Sat) |
Between 9AM - 4 PM |
AED 35 flat rates. |
|
GCC – KSA | Kuwait | Qatar | Bahrain | Oman |
DHL Express Service (2-3 business days) |
Before 3 PM |
Free for orders above AED 300 |
Notes:
Orders placed after the cut-off time will be processed the next business day (Monday-Saturday).
During high-volume periods such as public holidays, promotions, and sales events, deliveries may be subject to slight delays.
General Delivery Conditions
Orders placed outside business hours or during UAE public holidays will be processed on the next working day.
Delivery timelines are estimates, and while we strive for punctuality, time shall not
be considered of the essence.
Our delivery partner will attempt to contact you up to 3 times to arrange a
delivery slot.
If delivery fails after 3 attempts, your order may be cancelled and refunded.
It is your responsibility to be available at the agreed delivery time.
Tracking Your Order
You'll receive a notification with your tracking number once dispatched. You can monitor your delivery status via the courier’s website.
Changing Your Delivery Address or Date
To change your delivery date or address, please contact our Customer Support Team before dispatch. Changes cannot be made once an order is shipped. We are unable to deliver to addresses outside the original delivery country.
International Orders & Customs Duties
If you are placing an order for delivery outside the UAE, please note that your shipment may be subject to customs duties, import taxes, and other local fees depending on the destination country and the nature of the products ordered.
These charges are not included in your order total and must be paid by the recipient upon delivery. As customs policies and import regulations vary widely by country and are subject to change — Liverpool FC Store- Middle East cannot estimate or control these additional costs, nor can we accept responsibility for them.
Important: Any customs charges, duties, or import taxes incurred are the sole responsibility of the customer. Failure to pay these charges may result in the order being returned or destroyed by local customs authorities.
For more accurate and up-to-date information, we strongly recommend contacting your local customs office or tax authority before placing your order.
Customer Support
Have a delivery question or need assistance?
Our Customer Support Team is here to help:
Email: storeinfo@liverpoolfc.ae
Open Daily, 9AM–5PM (Excluding UAE Public Holidays)
Let us bring the spirit of Anfield straight to your doorstep — fast, reliable, and hassle-free.
Further details on our Refund Policy can be found here.
